TD Bank Group
I manage the initiation, execution, and closure of infrastructure projects with medium and high risk profiles. I’m able to confidently assess rapidly changing situations to consistently deliver services in a timely, organized, and professional manner. Infrastructure service delivery is not a one-person job, so I make it a priority to develop and maintain very strong team and executive-level relationships; together we assess, manage, and successfully resolve project-related issues.
I’ve been heavily involved with Agile/Scrum adoption for our delivery group in an effort to enable us to deliver services to customers more efficiently. I am passionate about process improvement and optimization, so I relish all opportunities to reduce bureaucratic overhead in favour of enabling service delivery. I indirectly manage a line-of-business project team consisting of technology resources in order to deliver complex infrastructure projects as part of a larger program.
Data Analyst, 2016–2017
In this role, I was responsible for processing large sets of data and generating reports to assist with technology currency initiatives. I performed cost–benefit comparisons to aid clients in making financial decisions and drive bank- wide cost-saving initiatives. To communicate my message, I prepared infographics and presentations to drive narratives that were underpinned by large sets of technical and financial data. I also generated progress- and risk-driven dashboards to track the status of enterprise-level initiatives for consumption at the executive level. Finally, I provided ancillary support to 85 employees for data analytic and resource management activities.